1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work properly, remember your preferences, and provide information to the site owners.
Cookies can be "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).
2. How We Use Cookies
UBOSS uses cookies for the following purposes:
2.1 Essential Cookies
These cookies are strictly necessary for the Service to function. Without them, you would not be able to log in, navigate the platform, or use core features. Essential cookies cannot be disabled.
2.2 Functional Cookies
These cookies remember your preferences and settings (such as language, display preferences, and layout choices) to provide a more personalised experience. While not strictly necessary, they enhance your use of the Service.
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website and the Service. They collect anonymous, aggregated information about page visits, feature usage, and performance metrics. This data helps us improve UBOSS and fix issues.
3. Cookies We Use
Below is a detailed list of the cookies used by UBOSS:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
auth-token |
Authentication token (JWT) for your session. Required for the platform to work. | 7 days | |
site-admin-token |
Authentication token for site administration. Only used by platform administrators. | Session / 7 days | |
cookie-consent |
Remembers your cookie consent choice (stored in localStorage) so we don't ask you again. | Persistent |
4. Third-Party Cookies
In addition to our own cookies, we may use cookies set by third-party services:
- Google Analytics: We use Google Analytics on our marketing website (uboss.co.za) to understand visitor behaviour. Google Analytics cookies are not used within the UBOSS application itself. Google's privacy policy can be found at policies.google.com/privacy.
- Google OAuth: If you sign in using Google, Google may set cookies related to the authentication process. These are governed by Google's privacy policy.
5. Managing Cookies
You have control over which cookies are stored on your device. Here's how to manage cookies:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View which cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites
- Block all cookies (note: this will prevent UBOSS from working properly)
- Set your browser to notify you when a cookie is being set
Here are links to cookie management instructions for popular browsers:
5.2 Opting Out of Analytics
If you'd like to opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
5.3 Impact of Disabling Cookies
Please note that disabling essential cookies will prevent you from using the UBOSS platform. If you disable functional cookies, some features may not work as expected. Disabling analytics cookies will not affect your use of the Service.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: support@uboss.co.za
- Phone: 039 314 4359
- Address: Unlimited IT Solutions, 202 Marine Drive, Ramsgate, KwaZulu-Natal, South Africa